About This Policy
Mignis Productions (Pty) Ltd ("Mignis Productions", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect through www.mignis.co.za, how we use it, and your rights under the Protection of Personal Information Act, 4 of 2013 (POPIA).
By using our website or submitting an enquiry, you acknowledge that you have read and understood this policy.
Who We Are
Mignis Productions (Pty) Ltd is a registered company based in Cape Town, Western Cape, South Africa. We provide professional livestreaming, videography, photography, vodcast production and IMAG services.
- Email: info@mignis.co.za
- Phone: (+27) 66 221 9868
- Location: Cape Town, Western Cape, South Africa
Information We Collect
We collect personal information only when you voluntarily provide it. The information we may collect includes:
- Contact form submissions — your name, email address, phone number, event details, budget range and message when you submit an enquiry through our website.
- Communications — any information you provide when contacting us by email, phone or WhatsApp.
- Usage data — if analytics tools are active, we may collect anonymised information about how visitors use our website, including pages visited, time on site and general location data. This data does not identify you personally.
We do not collect sensitive personal information, payment card details, or identity numbers through this website.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiry and provide you with a production proposal or quote.
- To communicate with you about your event, booking, or production requirements.
- To improve our website and service offering based on aggregated, anonymised usage data.
- To comply with legal obligations where required.
We will not use your personal information for unsolicited marketing communications without your consent, and we will not sell, rent or trade your information to third parties.
Contact Form — Formspree
Our enquiry form is processed by Formspree (formspree.io), a third-party form submission service. When you submit the contact form, your data is transmitted to and stored on Formspree's servers before being forwarded to us. Formspree's own Privacy Policy applies to this processing. We recommend reviewing it. We access your submission data only to respond to your enquiry.
Portfolio & Event Images
We may feature photographs and video recordings from events we have produced in our portfolio, website, and social media channels. If you or your attendees appear in event media, we will:
- Obtain written consent from the event organiser prior to publishing identifiable images.
- Remove any specific image upon reasonable written request to info@mignis.co.za.
- Not knowingly publish images of minors without explicit parental or guardian consent.
Social Media
Our website contains links to our Facebook and Instagram profiles. Clicking these links will take you to platforms governed by their own privacy policies. We have no control over and accept no responsibility for the privacy practices of Meta or any other third-party platform.
Cookies & Tracking
Our website may use cookies or similar tracking technologies for analytics purposes. These help us understand how visitors use our site so we can improve it. You can disable cookies in your browser settings at any time, though this may affect some website functionality.
If we use Google Analytics or similar services, data collected is anonymised and aggregated. We do not use advertising cookies or behavioural tracking.
Data Retention
We retain enquiry and contact information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. If you would like us to delete your information, please contact us at info@mignis.co.za and we will respond within a reasonable time.
Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
- Be informed about how your personal information is processed.
- Request access to the personal information we hold about you.
- Request correction of inaccurate or outdated personal information.
- Request deletion of your personal information, subject to legal limitations.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, contact us at info@mignis.co.za. We will respond within 30 days.
Information Regulator
If you believe we have not handled your personal information in accordance with POPIA and are dissatisfied with our response, you may contact the Information Regulator of South Africa:
- Website: inforegulator.org.za
- Email: inforeg@justice.gov.za
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of this page will be updated accordingly. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@mignis.co.za
- Phone: (+27) 66 221 9868
- WhatsApp: Chat on WhatsApp